Terms and Conditions

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Susan Poncy, M.D. Website: www.susanponcymd.com

Effective Date: June 22, 2026

By accessing or using the Susan Poncy, M.D. website (www.susanponcymd.com), you agree to the practices outlined in this Privacy Policy and our Terms and Conditions. Your continued use of the site signifies your acceptance of these terms.

Information Collection and Use

We may collect personal information that you voluntarily provide to us when using our website or communicating with our office. This information may include, but is not limited to:

  • Name
  • Address
  • Phone number
  • Email address
  • Company or employer (if applicable)
  • IP address, cookies, browser type
  • Website usage data including pages viewed, time spent, documents accessed
  • Any personal correspondence sent to us (primarily via email)

This information helps us improve our services, respond to inquiries, and provide a more tailored experience. Susan Poncy, M.D. takes all reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration.

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Susan Poncy, M.D., you may receive messages related to the following (provide specific examples):

Appointment Reminders Description: 

1. Notify patients of upcoming appointments to reduce no-shows. 
2. Appointment Scheduling & Confirmations Description: Send confirmations and updates when appointments are scheduled, rescheduled, or canceled. 
3. Care Coordination / Follow-Ups Description: Communicate with patients regarding follow-up care, check-ins, and general care coordination (non-emergency). 
4. Administrative Notifications Description: Send important non-marketing updates related to patient accounts or services. 
5. Billing & Payment Notifications Description: Notify patients about invoices, payment confirmations, or billing-related matters.

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Susan Poncy, M.D. in the following ways:
By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

 Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://susanponcymd.com/contact-us/

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

General Data Protection Regulation (GDPR) Compliance

Susan Poncy, M.D. is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) for users located in the European Union.

We ensure that:

  • Only data necessary for the purpose of the request is collected (data minimization)
  • Each form or request clearly states whether providing the information is required or optional
  • Personal data is accessible only by authorized personnel at Susan Poncy, M.D., unless a third-party transfer is explicitly stated and necessary for your request
  • All personal data is processed using secure, encrypted protocols

If you have any questions regarding the processing of your personal data, or if you wish to exercise your rights under GDPR (such as access, correction, or deletion), you may contact Susan Poncy, M.D. directly. If applicable, requests may be forwarded to our designated Data Protection Officer (DPO).

Cookies and Website Analytics

This website may use cookies to improve functionality, analyze traffic, and enhance user experience. You may set your browser preferences to refuse some or all cookies; however, doing so may impact your ability to use certain features of the site.

External Links

Susan Poncy, M.D. website may contain links to third party websites. Please note that our Privacy Policy does not apply to any external websites. We encourage you to review the privacy policies of those sites before submitting personal data.

Copyright Notice

All content, graphics, logos, and images displayed on www.susanponcymd.com are the intellectual property of Susan Poncy, M.D. and are protected under U.S. copyright law. You may print or download content solely for personal, non-commercial use. Any redistribution, reproduction, or use of content for commercial purposes is strictly prohibited without prior written consent.

Contact Information

For privacy-related inquiries, or to request access or changes to your personal data, please contact:

Susan Poncy, M.D.
Website: www.susanponcymd.com